Having some experience in software development, QA, or platform administration would be great, but we’re open to passionate candidates with a variety of backgrounds. You’ll be on the lookout for opportunities to improve our organization and quality, while thinking through the details of complicated workflows and integrations. We’re hiring for someone who will make sure our implementations are functional, efficient, and well documented. The City will be adopting two reasonably hairy enterprise-grade systems to manage our delivery of services and we need to make sure they’re humming at peak efficiency. Systems Thinker / Quality Obsessive / Technical Implementer You can make a real difference in how the city operates. ( ) If you have these skills or interests, please check out the job description and apply. Are the folks filling potholes and changing street lights and emptying trash bins well served by the tech we’re supplying? Or can we improve their lives by giving them clearer, easier, better configured or custom tools? We need a skilled observer, process thinker, and people connector to be our eyes and ears in the City's back offices and in the streets. To deliver great services, we need to understand how the city operates. We’ve got 2 positions to fill:Įthnographic Researcher / Design Thinker / Lover of Process Improvement / Builder of Trust / and Asker of Great Questions We’re creating a collaborative, interdisciplinary team to create solutions that surprise and delight our City workforce and our residents.Īnd we need a great team to make the most of this once-in-a-decade effort. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.Īt the City of Boston, we’re modernizing the way we approach the technology that powers 311 and other key services. We are committed to creating a diverse and inclusive environment. The City of Boston is proud to be an Equal Opportunity Employer.

What we do at work today, and everyday, shapes the Boston of tomorrow. We may all come from different backgrounds, but we are connected through our passion for service. Public service is a noble calling: to help others, to make our communities stronger, and to uphold the public trust.Īs city employees, we see the results of our hard work in our own community- in street and infrastructure improvements, new buildings rising from the ground, safer and more prosperous neighborhoods, and happier, healthier children, families, and senior citizens.

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